We try to do all we can to ensure satisfaction in all aspects of the provision of our services but from time you may feel that we have not been up to the mark and may wish to take your complaint further.

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You can do this in a number of ways;  

• By completing an on-line complaint form on the Councils website

• By writing to the council at the following address;

              Business Analysis and Complaints team 

              Hackney Town Hall

              Hackney

              E8 1EA

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• By Emailing; complaints@hackney.gov.uk

• By telephoning Hackney Council on 0208 356 3770 Or DEMO on 0207 254 8031

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DEMO conforms to Hackney Councils complaints procedure. The full version of which can be found here; Feedback and complaints | Hackney Council