The Emergency Repairs Out of Hours number is Changing.

 

From the 1st April 2025 the new number will be 07949 313 140. This is because the service is being provided by a new company called Sandhurst Construction Ltd.

 

Service Details

 

Please note that only immediate or emergency repairs will be undertaken out of hours and work will normally be limited to making the problem safe and returning to complete the work during normal working hours. If you call the out-of-hours service for a problem that is not an emergency – or we find the repair has arisen as a result of willful damage, abuse or negligence – the cost of the call out will be recharged to you. If you are not at home when the operative calls, the costs will also be recharged to you and the repair request will be cancelled.

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Leaseholders 

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There are further limitations to this service for Leaseholders. This service does not cover homes that have been sold on long leases. So, if you are leaseholder or your landlord is someone other than Hackney Council, Sandhurst Construction will not be able to assist you unless your emergency is the result of something outside your home or from a neighbouring flat, e.g. a water leak from a flat above you.

 

If you would like more information about this or further clarification, please contact DEMO at the number below.